Team & Audit

Team & Audit

Give firms controlled team access and audit visibility so case and account activity can be reviewed without leaving the attorney workspace.

Built for firm/team workspaces with role-aware permissions and audit visibility.
Sanitized team and audit workspace showing member roles and activity controls.

Audience

Who it is for

Traffic-ticket attorneys, firm staff, and operations teams managing citation-centered case work.

Problem

What it fixes

Traffic-ticket work gets harder when the ticket, status, payment, documents, communication, and next action live in separate systems.

How it works

Workflow steps

  1. Invite member
  2. Choose role
  3. Assign custom permissions
  4. Monitor joined status
  5. Search case events
Workflow

Add firm users

Team access and custom roles help firms share work without giving every user the same permissions.

  • Invite member
  • Choose role
  • Assign custom permissions
  • Monitor joined status
Workflow

Review activity

Audit filters help teams understand who changed firm or case records.

  • Search case events
  • Filter by member
  • Filter by action
  • Review message activity

Capabilities

What this workflow covers

  • Firm team management to invite team members.
  • Create custom firm roles.
  • Assign custom roles to members.
  • Permission selection constrained to delegable attorney permissions.
  • Member table with role, custom role, and joined status.
  • Custom role list with active/inactive state.
  • Case audit search across case events.
  • Platform audit log view filtered to firm, case, member, action, or message.

Traffic-ticket value

Why it matters for citation work

The value is keeping traffic-ticket work organized around the citation and the next case step instead of a generic matter record.

Related links

FAQ

Is team available to every user?

Built for firm/team workspaces with role-aware permissions and audit visibility.

How does team help traffic-ticket work?

Give firms controlled team access and audit visibility so case and account activity can be reviewed without leaving the attorney workspace.