Privacy Policy

My Traffic Case processes account, contact, case, citation, document, communication, payment, billing, and operational security data to provide traffic-ticket intake, case coordination, document workflows, attorney communication, reminders, and payment support. We use this information to operate the platform, authenticate users, route matters to authorized parties, prevent abuse, maintain audit trails, send service communications, and comply with legal, security, and payment obligations. The platform may use service providers for hosting, authentication, database storage, email, OCR, maps, analytics, payment processing, and operational monitoring. Payment card details are processed by authorized payment providers and are not intended to be stored directly in My Traffic Case application tables. Users may contact support to request access, correction, deletion, or export of personal information where applicable. Some legal, payment, audit, and security records may be retained as required for business continuity, fraud prevention, dispute handling, or compliance. Security concerns should be reported through the Security page or security.txt contact so they can be reviewed by the platform team.