For fleets
Fleet teams need one place to see open tickets, attorney coordination, supporting files, and the current next step.
Open ticket queue
Fleet teams can see which cases are new, which ones are waiting, and which ones need attention without rebuilding a spreadsheet first.
Operational pain
The goal is visibility and cleaner handoffs, not another tracker that needs its own follow-up.
Someone still has to rebuild the same status view by hand when the workflow is fragmented.
Updates from attorneys and drivers get buried in inbox noise.
Files become harder to find when the workflow is spread across tools.
If the current state lives in side notes, someone has to retell the story every time.
Product walkthrough
Keep the queue, coordination, and case history readable from one fleet-facing workflow.
Open ticket queue
Fleet teams can see which cases are new, which ones are waiting, and which ones need attention without rebuilding a spreadsheet first.
Why MyTrafficCase
The difference is fewer spreadsheets, fewer status chases, and a clearer operating picture.
Rebuilt manually whenever someone asks for an update.
Maintained from one shared queue.
Handled in separate inbox threads and summaries.
Handled from the case context.
Shared ad hoc across teams.
Kept with the case history.
Depends on someone remembering where the case left off.
Stays visible from the case itself.
FAQ
Short operational answers for the fleet path.
Yes. Drivers keep a direct ticket upload path while fleet teams keep the operational oversight view.
Fleet access
Bring driver tickets, attorney coordination, and current status into one operations workflow.
